Refund Policy

Last updated: August 14, 2026

At Vin Bon Milton, we want every customer to feel confident about their purchase and enjoy a great craft wine or beer-making experience.

Refunds and Exchanges

Refunds and exchanges will be made only within 60 days of purchase.

To request a refund or exchange, please contact us or visit the store with your original receipt or proof of purchase. Refunds are issued to the original method of payment where possible.

Custom Wine and Beer Orders

Because many of our products are prepared, customized, or made to order, refunds may not be available once production has started, ingredients have been used, or custom materials such as labels have been prepared.

If you have concerns about your order, please contact us as soon as possible so we can review the situation and do our best to help.

Unused Products and Merchandise

Unused, unopened, and resalable products may be eligible for refund or exchange within 60 days of purchase, with proof of purchase.

Items that have been opened, used, damaged after purchase, or altered may not be eligible for refund or exchange.

Gift Cards, Special Orders, and Final Sale Items

Gift cards, special orders, custom labels, event bookings, and final sale items may be non-refundable unless otherwise required by law.

Damaged or Incorrect Items

If you receive an incorrect or damaged item, please contact us promptly so we can review the issue and arrange a replacement, exchange, or refund where appropriate.